Our commitment

last update 06-12-2021

 

 

As it has always been, the safety of our guests and
team members remains our highest priority.

 

In response to the COVID-19 pandemic, we have put in place appropriate measures so that you will be able to indulge in safety and cleanliness, from the moment you make your reservation to when you check out of the hotel.

It is our mission to offer you, as a distinguished guest, security and peace of mind so that you can enjoy your well-earned rest when staying at Hotel Jan Brito.

These measures will create a focus on safety and cleanliness that will be visible throughout your stay - in your guest room, breakfast room, wellness and fitness room, bar and all other common areas. Along the way, these measures will be gradually adapted following directives of the National Security and taking into account of our main objective:

 

Allow you to enjoy Bruges' hospitality in full confidence and complete tranquillity

Welcome to everyone wishing and able to visit our city! In Bruges, we will welcome you safely and with open arms.
Before you leave, please consult this overview where you will find the most important government guidelines relating to travel.

Everything you should know about your stay:
 

  • Covid Safe Ticket (CST)
    It is compulsory to present a Covid Safe Ticket when entering the hotel and to be able to make use of the facilities.
  • Face mask
    Wearing a facemask is mandatory (+6 years) when moving around in the hotel.
  • Cancellation policy
    Our cancellation policy changed in March 2020 in response to the pandemic to give you more flexibility and peace of mind.
  • Online check in
    Complete your registration as soon as you have booked and avoid the busyness at the reception desk.
  • Check in & Check out time
    Please respect the arrival and departure times so that the guestrooms can be sufficiently ventilated and our staff can deep-clean and disinfect for the next guests.
    • Check in from 15h
    • Check out till max. 11h
  • Disinfection stations
    Disinfection stations are strategically installed and when entering the hotel it is even mandatory to disinfect the hands.
  • Fitness & Wellness
    Accessible upon appointment to limit the number of people.
    Please allow for closing time to ensure thorough cleaning and disinfection of the facilities.
  • Hotel bar
    is open daily from 8 am until midnight.
  • Breakfast room
    A buffet breakfast (hot & cold) is offered daily between 8h00 and 10h30
  • Housekeeping
    If you wish, the daily cleaning service can be cancelled so that personal contact is kept to a minimum.
    Clean towels and accessories will be brought to your room door on request.
    Please inform the reception desk staff about this.
  • Final cleaning
    After each stay, the room is thoroughly aired and deeply cleaned.
    Extra attention during cleaning is paid to the following items: light switches, door handles, TV remote controls, thermostats and much more.

UPDATE 06/12/2021
 

Until 28 January 2022, the following measures apply in Belgium, including Bruges:

  • In shops and shopping centres you wear a mouth mask.
  • The opening hours of food and beverage outlets are limited from 5 am to 11 pm.
  • A Covid Safe Ticket (CST) is required. Mouth masks are required when moving around in these venues.
  • Only seats at a table or at the bar can be used. The number of people per table is limited to 6, not counting children up to 12 years old. Persons living under the same roof may share a table regardless of their number.
  • In publicly accessible areas of tourist accommodation, in government buildings and buildings where worship services take place, mouth masks are required.
  • Presenting a CST and using a mouth mask are compulsory when attending performances in cultural centres (theatres, concert halls) or visiting museums, attractions and cinemas.
  • Wearing a mouth mask is compulsory at train stations, when using public transport (De Lijn buses) and organised collective transport (sightseeing buses, tour boats) and in taxis.
  • At public events, a CST is usually requested and the wearing of a mouth mask is mandatory. Indoor public events can only be held in a seated position.

The following measures apply to the specific end-of-year activities within the framework of Winter Glow (26/11-9/1):

  • Christmas markets (sites Simon Stevinplein and Markt): CST control + mask obligation for movements on the sites.
  • Light experience walk: masks must be worn between 17:00 and 24:00; one-way traffic in clockwise direction; CST control at specific locations (Vismarkt, Arentshof, Boninvest-Conzettbrug, Poertoren- Begijnvest). Eating and drinking while walking is not allowed.
  • Winter bar and ice rink (Minnewater): CST control + mouth mask obligation for movements on the site.
  • During the end of the year shopping, masks are compulsory in the shopping streets between 't Zand and Markt at 10 am and 7 pm.

Children under 6 years of age are not required to wear a mask.

The Covid Safe Ticket (CST) is a proof of full vaccination (at least 14 days old), of a recent negative PCR test (valid: day of test + 2 days) or Antigen test (valid: day of test + 1 day) or of a recovery certificate (of less than 6 months). Persons under the age of 12 years and 2 months are not required to present CST.